Claudia Liu logo


Claudia Liu
Picture of Me

Hi! It's nice to meet you.

My name is Claudia Liu. I am a recent graduate from UC Berkeley where I received my bachelors in Business Administration this past May.

I am currently looking for an entry level business operations position in the tech industry. As a business operations intern last summer, I was able to contribute to the customer success team by generating client-facing onboarding documents to promote long term client success. I am passionate about studying current processes and using data-driven insights to increase efficiencies in every-day business operations.

💼 Work Experience


UpSync Berkeley 2019-2020

Project Manager

Strategy Analyst

  • Fostered client relations through weekly client communications to ensure transparency and alignment
  • Created workplans, updated master documents with weekly task and goals to fit client needs
  • Led a team of 5 to facilitate a product launch strategy for FullDive consisting of UIUX development, social media growth plan, and campus marketing campaign
  • Oversaw 9 consultants in composing a sales pipeline for WeXL’s proposed Data Analytics Platform, a new revenue source for the 501 (C)(3) organization

NextRoll, Inc. RollWorks 2019

Sales Enablement Intern

Business Operations Intern

  • Collaborated with cross-functional teams to developed a 30-60-90 Day New Hire Onboarding Program to support new sales hires, implemented in Q1 2020
  • Designed client-facing Onboarding Scorecard for Customer Success Managers (CSMs), giving visibility to the potential sales ad marketing can generate for SMB companies
  • Analyzed decrease in lift report requests through Excel and Zendesk for Quarterly Business Review (QBR), conveying information to senior management and executives
  • Conducted a Project Management Tool Evaluation to consolidate use of PM Tools across RollWorks, analyzing use cases, scalability, and costs to recommend usage of Wrike

Schaffer&Combs 2019

Operations Intern

  • Expanded firm’s reach of quality applicants to present to clients for C-suite level placements, digitizing 3000+ prescreened applicants on JazzHR, a recruitment software
  • Compared different tools used to hire C-Suite candidates including LinkedIn Recruiter Lite and Adobe Suite, recommending financially strategic tools resulting in 27% increase in hires
  • Updated 3+ process documents weekly through Google Suite, working with senior associates to consolidate documents by 17%

📚 Current Projects & Learnings 📝


Technical Skills

SQL
HTML
CSS
SPSS

San Francisco Food Guide

Looking for new resturants to support? Click here to find your next food adventure!


Sunrise Alarm Clock

During the colder months of the year, it’s often difficult to wake up. The purpose of this alarm clock is to help make waking up easier and start your day off right. The clock has an led that will gradually brighten to light up your room and provide you a pep talk to seize the day. If you're interested in learning more, click here.